You will be notified by email when we have received your order.

Delivery Times::
We will do our best to ship all orders received by 10:00 PM EST the same day.
When your order has been shipped, we will notify you by email.
The average delivery time using Deutsche Post AG, is approximately 3-10 business days in the European Union and 5-20 business days elsewhere.

If your package is being shipped to an address outside of the European Union, your package will pass through international customs and may be subject to additional delay.

Shipping Rates::

Damage in Transit :: ::
When receiving your order, please check the parcel immediately to see if all goods are undamaged. It is necessary to inform the delivery agent immediately if the parcel is damaged. In that case you will need a written confirmation of the deliverer. After you have sent us this confirmation, we will replace the articles immediately.

Customs duties :: ::
Please note that the customer is responsible for any customs duties that may arise for shipments outside the European Union.

Return of goods :: ::
Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original unopened condition within 30 days of the date you received the item and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty. Please ship returned goods only as a parcel, otherwise they will not be insured. Please contact us by email ().